How KYNEKT^® protects your data

1. Commitment to privacy

KYNEKT^® LIMITED is committed to protecting your personal data and safeguarding the confidentiality, integrity and availability of all information it processes. We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information we collect

We collect:

• Account information: name, contact details and KYNEKT ID verification data.
• Inventory data: details of tools and equipment you register.
• Location and telemetry data: real-time tracking information from K | TRAK^® devices.
• Transaction data: purchases and sales via ToolTrade^® (processed securely through third parties).
• Technical and analytical data: cookies, device identifiers and usage metrics.

3. How we use your data

We process personal data to:

• Provide and manage your KYNEKT account and services;
• Verify ownership and enable secure transactions;
• Detect and prevent fraud or misuse;
• Maintain security, analytics and service improvement; and
• Comply with legal or regulatory obligations.

Processing bases include contractual necessity, legitimate interests, consent and legal obligations.

4. Information security and governance

KYNEKT^® maintains a structured information-security management framework ensuring:

• Clear leadership accountability;
• Regular security reviews and objectives;
• Staff and contractor awareness training; and
• Documented policies consistent with risk-assessment outcomes.

5. Risk management and asset protection

We maintain an ongoing risk assessment covering systems, data and physical assets. All assets are inventoried and assigned an owner. Sensitive data and portable devices are encrypted, access-controlled and securely destroyed when redundant.

6. Access control and technical safeguards

Access is limited to authorised personnel only. We enforce multi-factor authentication, secure password policies, automatic timeouts and encryption of data in transit and at rest. Firewalls, anti-malware protection and intrusion monitoring are continuously maintained.

7. Physical and environmental security

Physical premises and information systems are protected by locks, surveillance and controlled entry. Portable equipment is safeguarded under a remote-working and device-management policy.

8. Data accuracy, retention and disposal

Data is reviewed for accuracy and necessity. It is retained only as long as required for service delivery or legal compliance, then securely erased or destroyed using certified methods.

9. Business continuity and incident management

Regular backups and tested disaster-recovery plans protect business continuity. In the event of an incident, KYNEKT^® will contain, investigate, notify affected users and authorities (where legally required), and review procedures to prevent recurrence.

10. Personnel and supplier management

All staff and contractors are bound by confidentiality and trained in data protection. Third-party providers (for example payment, analytics and hosting) must meet KYNEKT^®’s security and privacy standards and are contractually bound to equivalent safeguards.

11. Your rights

Under the UK GDPR, you may:

• Access, correct, delete or restrict processing of your data;
• Withdraw consent for marketing; and
• Request data portability.

Requests should be directed to privacy@kynekt.co.uk, or by post to KYNEKT LIMITED, 311 Regents Park Road, London, N3 1DP.

12. Compliance statement

KYNEKT^® LIMITED maintains comprehensive governance, risk-management and cybersecurity controls consistent with recognised UK industry standards. Policies, training and technical safeguards are reviewed annually to ensure resilience and compliance.

This policy is provided in good faith and may be updated from time to time. Last reviewed June 2026.

Last updated 10 February 2026

Terms of use

1. Introduction

Welcome to KYNEKT^® LIMITED (“KYNEKT”, “we”, “us”, “our”). These Terms and Conditions govern your access to and use of the KYNEKT website and mobile application (collectively, “the Platform”). By registering for an account, accessing, or using KYNEKT in any capacity, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

KYNEKT provides secure digital identity, verification, tracking and trading services designed for the professional trades sector, including:

• KYNEKT | ID^® — verified trade identity and proof of ownership.
• K | INVENTORY — a secure digital logbook for recording and managing your tools.
• K | TRAK^® — real-time tracking and remote-disablement capabilities.
• ToolTrade^® — a trusted marketplace for buying and selling tools securely.

2. Eligibility and accounts

You must be at least 18 years old and capable of entering into legally binding agreements to use KYNEKT. You agree to provide accurate, complete and current information during registration and to keep your account details secure. You are responsible for all activity under your account and must immediately notify KYNEKT if you suspect any unauthorised access or breach.

KYNEKT reserves the right to suspend, restrict or terminate any account that violates these Terms or engages in fraudulent, harmful or unlawful activity.

3. User responsibilities

When using KYNEKT, you agree not to:

• Upload or transmit unlawful, misleading or infringing content.
• Use K | TRAK to track individuals or assets not owned or authorised by you.
• Circumvent verification or security systems.
• Engage in fraudulent, abusive or misleading behaviour.

Violation of these rules may result in suspension or permanent termination of your access.

4. Transactions and payments

Transactions conducted through ToolTrade are processed securely through approved third-party payment gateways. KYNEKT does not store payment card information. All users must comply with applicable UK consumer protection, e-commerce and anti-fraud laws when conducting transactions.

KYNEKT is not responsible for disputes between buyers and sellers but may assist in good faith where appropriate.

Prohibited transactions. KYNEKT operates ToolTrade as a trusted marketplace for verified and legitimate tool transactions. Any attempt to list, advertise or sell stolen, unlawfully obtained, counterfeit or unverified tools or equipment on the Platform is strictly prohibited. Where KYNEKT has reasonable grounds to believe that a user has engaged in such conduct, the relevant account will be immediately suspended, terminated or permanently closed, and, where appropriate, information may be provided to law-enforcement authorities. KYNEKT reserves the right to remove any listing or content that breaches this provision and to cooperate fully with police or authorised agencies investigating stolen goods.

5. Intellectual property

All trademarks, logos, trade names, software and design elements on the Platform are owned or licensed by KYNEKT LIMITED. You retain ownership of any content you upload (including listings, images or descriptions), but by posting it you grant KYNEKT a non-exclusive, royalty-free, worldwide licence to use and display that content solely for the operation and promotion of KYNEKT’s services.

You must not copy, distribute or reproduce any KYNEKT content or systems without prior written consent.

6. KYNEKT TRAK and use restrictions

K | TRAK provides real-time tracking, telemetry and remote disablement for registered tools. You must not use this functionality to:

• Track individuals, vehicles or equipment without legal ownership or consent.
• Interfere with the functionality of others’ devices or systems.

KYNEKT accepts no liability for misuse of tracking data by users.

7. Limitation of liability

KYNEKT provides all services “as is” and “as available”. We do not warrant uninterrupted operation, accuracy of listings or third-party service performance. To the fullest extent permitted by law, KYNEKT LIMITED shall not be liable for indirect, incidental or consequential losses arising from your use of the Platform or reliance on its information.

Nothing in these Terms excludes liability for death, personal injury or fraud caused by KYNEKT’s negligence.

8. Suspension and termination

KYNEKT may suspend or terminate your account if you breach these Terms; engage in fraudulent or unlawful activity; or misuse KYNEKT services in a way that risks harm to others. Termination does not affect accrued rights or obligations.

9. Governing law

These Terms and Conditions are governed by English law. Any disputes will be resolved exclusively by the courts of England and Wales.

By creating a KYNEKT account or using the Platform, you confirm that you have read and understood these Terms and agree to be bound by them.

Last updated 10 February 2026

Cookies on KYNEKT^®

1. What are cookies

Cookies are small text files placed on your device to enable website functionality, performance and personalisation.

2. Types of cookies we use

• Essential cookies: required for login, navigation and transactions.
• Performance cookies: measure usage and improve performance.
• Functional cookies: remember preferences and settings.
• Marketing cookies: support advertising and promotions.

3. Managing cookie preferences

Upon first visit you will be asked to consent to cookies. You may adjust or withdraw consent via your browser settings or the cookie-preference panel at any time. Essential cookies cannot be disabled.

4. Cookie consent banner

When you first visit the KYNEKT website you will see a consent banner that reads:

5. Contact

For privacy or cookie enquiries, contact us at privacy@kynekt.co.uk, or by post to KYNEKT LIMITED, 311 Regents Park Road, London, N3 1DP.

Legal disclaimer

The information contained within this document is provided by KYNEKT LIMITED for general informational and compliance purposes only. While every effort has been made to ensure accuracy and currency, it does not constitute legal or professional advice and should not be relied upon as such.

KYNEKT LIMITED accepts no responsibility or liability for any loss, damage or consequence arising from reliance on this document or from use of the KYNEKT website or mobile application. Users are advised to seek independent legal advice regarding the interpretation of these terms or any related regulatory obligations. Nothing in this disclaimer limits KYNEKT LIMITED’s liability where such limitation would be unlawful under applicable law.

Contact us: support@kynekt.id · KYNEKT Ltd, 311 Regents Park Road, London, England, N3 1DP.

Last updated 15 June 2026

Subscriptions & member offers

KYNEKT is an equipment-protection app. We help you register and document your tools, plant and machinery so that you have a clear record of what you own. KYNEKT does not sell or provide insurance, and we don’t assess or pay insurance claims. If you have a policy with an insurer (such as Superscript) and you make a claim, your insurer — not KYNEKT — decides whether to accept it and how much to pay.

Your KYNEKT records are one form of evidence of ownership. They are not a guarantee that any claim will be accepted or paid. Adding lots of items to your KYNEKT account shortly before making a claim may look suspicious to your insurer and could affect the outcome of your claim. Register your items as soon as you can — not just before a loss.

1. Who we are and how to contact us

KYNEKT is operated by KYNEKT Ltd, a company registered in England and Wales (company number 16480337) with its registered office at 311 Regents Park Road, London, N3 1DP (“we”, “us”, “our” or “KYNEKT”).

You can contact us at: customer support and account, billing and subscription questions — support@kynekt.co; or in the app, tap Settings → Help & Support. We will normally contact you by email at the address you gave us when you registered, or through the KYNEKT app.

2. About these terms

These terms apply to you because you have subscribed to KYNEKT through a referral link or a promotional offer (for example, a referral from one of our partners such as Superscript, or a promotion or discount code we have run). They cover your use of the KYNEKT app (published as “KYNEKT.ID” on the Apple App Store and Google Play), the KYNEKT website at kynekt.id, and the KYNEKT services described in section 4.

Please read these terms carefully before you subscribe. By creating a KYNEKT account, downloading the app or taking out a subscription, you agree to be bound by these terms. If you do not agree to these terms, please do not use KYNEKT.

You should also read our Privacy Policy (which explains how we handle your personal data); the separate K | TRAK^® hardware terms (provided with any device you purchase) if you buy K | TRAK GPS hardware; and the ToolTrade^® marketplace rules (displayed in-app) if you buy or sell on ToolTrade.

These terms are governed by English law (see section 18). Nothing in these terms affects your statutory rights as a consumer.

3. Your referral or promotion — important things to understand

3.1 The KYNEKT discount. Because you came to KYNEKT through a referral or a promotional offer, we have applied a discount to your KYNEKT paid subscription. The amount of the discount depends on the specific referral or promotion you used and is shown at checkout before you pay (for example, our current Superscript referral gives 20% off). The discount applies to any of our paid tiers (Standard, Pro and Expert) and to either billing option (monthly or annual), unless the terms of a particular promotion say otherwise. It is automatic at checkout when you use the referral link or promotion, and is a gesture from KYNEKT in recognition of your referral or promotion. The discount applies for so long as your subscription remains continuously active.

3.2 Any insurance discount is from your insurer, not from us. If you came to KYNEKT through an insurance partner (such as Superscript), that partner may also offer you a discount on your insurance premium if you register your tools, plant or machinery on KYNEKT. Any such insurance discount is offered by your insurer to you under the terms of your insurance policy. KYNEKT plays no part in setting, providing or administering that insurance discount. If you have any question about the insurance discount, please ask your insurer.

3.3 KYNEKT does NOT sell or provide insurance. KYNEKT is not an insurance company, an insurance broker, or an insurance intermediary. We do not:

• sell, underwrite or distribute insurance policies;
• give insurance advice or recommendations;
• decide whether an insurance claim is accepted or rejected; or
• decide how much (if anything) an insurer pays on a claim.

We are not authorised or regulated by the Financial Conduct Authority, and we don’t need to be — because we don’t carry on any insurance activities. Your insurance is a separate matter, between you and your insurer (such as Superscript, or whichever insurer you choose). If you want to ask about cover, premiums, claims, or whether a particular item is insured, you need to speak to your insurer.

3.4 How KYNEKT records work with insurance claims. KYNEKT records are designed to give you a clear, timestamped record of the tools, plant and machinery you own, including (where you provide them) photos, serial numbers, makes, models and proof of purchase. Many tradespeople find this useful when making an insurance claim, because it helps them show what they owned and when. However, whether your claim is accepted, and how much is paid, is entirely a matter for your insurer, who will apply the terms, conditions, limits and exclusions of your policy. Your insurer is responsible for verifying the information you submit with your claim, including any KYNEKT records. Some insurers, including Superscript, accept KYNEKT records as a recognised form of evidence of ownership for claims they handle — that does not mean any particular claim will be paid.

3.5 Important: adding items immediately before a claim. We strongly recommend you register your items on KYNEKT as soon as you have the app, and keep your records up to date. Adding a lot of items just before — or just after — a loss, theft or claim is a common warning sign for insurers and may make a claim look suspicious. If insurers have grounds to think items were added retrospectively or fraudulently, they may delay, reduce or refuse to pay a claim, in line with the policy terms and (where applicable) the Insurance Act 2015 and the Consumer Insurance (Disclosure and Representations) Act 2012. KYNEKT is not responsible for the outcome of any claim.

4. What you get with KYNEKT

Your KYNEKT subscription gives you access to the following services (the “Services”) through the KYNEKT app:

• K | INVENTORY — the digital register inside the app. You photograph each item you own, add serial numbers, makes/models and (where available) proof of purchase. We store a timestamped digital record which you can download at any time.
• KYNEKT | ID^® — your verified user identity within KYNEKT. We use identity-verification checks to help confirm you are who you say you are. This builds trust within the KYNEKT community and supports the ToolTrade marketplace.
• ToolTrade — a verified marketplace where KYNEKT users can buy and sell tools and equipment. Every item listed is checked against the KYNEKT stolen-equipment register before going live. Use of ToolTrade is subject to the in-app ToolTrade rules.
• K | TRAK — optional GPS hardware that can be fitted to your equipment, giving real-time location tracking and remote-disable. The device is sold separately as a one-off hardware purchase and is subject to separate hardware terms supplied with the device.
• Subscriber perks — as an active paid subscriber, you may also receive monthly perks (such as a Costa Coffee or Greggs voucher), entry into our quarterly prize draw, and monthly member deals. Perks are offered at our discretion and may change from time to time.

5. Your account

To use KYNEKT you need to create an account. You must be at least 18 years old; give us accurate, complete and up-to-date information when you register and keep it up to date; keep your login details confidential, and not share your account with anyone else; and tell us as soon as possible if you think someone has accessed your account without permission.

You are responsible for anything that happens through your account. If you allow someone else to use your account, you are responsible for what they do. We may need to verify your identity, particularly if you use ToolTrade.

6. Subscriptions, pricing and payment

6.1 Tiers and pricing. KYNEKT offers a free tier and three paid subscription tiers (Standard, Pro and Expert). Each paid tier is available on either a monthly or annual billing basis. Because you came via a referral or promotion, your referral or promotional discount applies to your chosen paid tier. Our standard prices, and the discounted prices that apply where a 20% referral discount (such as the current Superscript referral) applies, as at the date of these terms are:

• Standard: £9.99/month or £95.90/year. With the 20% discount: £7.99/month or £76.72/year.
• Pro: £19.99/month or £191.90/year. With the 20% discount: £15.99/month or £153.52/year.
• Expert: £29.99/month or £287.90/year. With the 20% discount: £23.99/month or £230.32/year.

K | TRAK hardware is sold separately and is not discounted under any referral or promotion, unless a particular promotion expressly says otherwise.

6.2 Payment. We take payment by the payment method you provided when you subscribed. Payment is taken in advance for each subscription period — monthly for monthly billing, or yearly for annual billing.

6.3 Automatic renewal. Subscriptions renew automatically at the end of each subscription period unless you cancel. We will email you a reminder before each annual renewal. Your referral or promotional discount will continue to apply on each renewal for so long as your subscription remains continuously active and we continue to offer that discount. Some promotional discounts apply only for an introductory period; where that is the case, we will tell you at checkout. If a discount is due to end or change, we will tell you at least 30 days before the change applies to you.

6.4 Price changes. We may change our standard prices from time to time. If we change the price that will apply to your subscription on its next renewal, we will tell you at least 30 days before the renewal date. You can cancel before the renewal if you do not want to accept the new price.

6.5 Taxes. Prices include UK VAT at the prevailing rate where applicable.

7. Cancelling your subscription

7.1 Your 14-day cooling-off right. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a legal right to cancel your subscription within 14 days of taking it out, without giving a reason, and to receive a full refund. To exercise this right, email us at support@kynekt.co within 14 days of subscribing. If you start using the app before the 14-day cooling-off period ends, you may lose your right to cancel and receive a refund for the digital part of the service.

7.2 Cancelling at any other time. You can cancel your subscription at any time through the app (Settings → Subscription → Cancel) or by emailing support@kynekt.co. If you cancel after the 14-day cooling-off period, your subscription will continue to the end of the period you have already paid for, and will not renew. We won’t give a refund for the unused part of the current period unless you are legally entitled to one.

7.3 After cancellation. When your subscription ends, your access to paid features will stop. You will still have access to the free tier, and your existing item registrations will remain in your account in read-only form. You can download your records before or after cancellation.

8. Your KYNEKT records and data

You own the content you upload (photos, serial numbers, descriptions, documents) (“Your Content”). You grant us a non-exclusive, royalty-free licence to host, store, process and display Your Content for the purpose of providing the Services. You are responsible for the accuracy of Your Content. You can export your KYNEKT records at any time, in a standard format, from within the app. Your personal data is processed as described in our Privacy Policy. If you came via a partner referral link (such as Superscript), we will tell that partner only that a subscription has been taken out via their link.

9. Acceptable use

You must use KYNEKT lawfully and honestly. In particular, you must NOT:

• register items on KYNEKT that you do not own or have the right to register;
• use KYNEKT to make any claim or representation that you know to be false or misleading, including any insurance claim;
• list stolen or counterfeit items on ToolTrade, or any item that you do not have the legal right to sell;
• impersonate any other person, or misuse the KYNEKT | ID verification process;
• upload content that is illegal, defamatory, obscene, threatening or that infringes someone else’s rights;
• try to gain unauthorised access to our systems, or interfere with how the Services work;
• use any automated tool to scrape data from the app or website without our written permission;
• use Your Content or any KYNEKT feature to train or develop any artificial intelligence or machine-learning system without our written permission;
• resell, sublicense or commercially exploit the Services without our written permission.

10. TOOLTRADE marketplace

ToolTrade is a marketplace operated by KYNEKT where verified KYNEKT users can buy and sell tools and equipment. The contract of sale is between the buyer and the seller, not between you and KYNEKT; we are not a party to that contract and we are not the seller of any goods listed (except where we expressly say so). We provide identity verification, the stolen-equipment cross-check and the marketplace infrastructure — but we do not guarantee the condition, legality, quality or description of any item listed by another user. We may remove listings, suspend transactions, or refer matters to the police where we believe an item may have been stolen or where a listing breaches these terms.

11. Service availability and accuracy

We work hard to keep the KYNEKT services available, but we don’t promise the Services will be available without interruption or error-free. From time to time we may need to suspend the Services for maintenance, upgrades, or for reasons outside our control. K | TRAK GPS tracking depends on GPS satellite signal, mobile networks and the condition of the device, and will not work everywhere (for example inside metal containers, deep underground, or in areas with no mobile coverage). We do not guarantee that K | TRAK will locate or recover any stolen item. KYNEKT is not a substitute for physical security and we do not guarantee that registering an item will prevent theft.

12. Our liability to you

We are responsible to you for foreseeable loss and damage caused by us where we fail to comply with these terms or fail to use reasonable care and skill. We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, for fraud, or for breach of your legal rights in relation to the Services.

We are not responsible to you for: the outcome of any insurance claim, including any decision by Superscript or any other insurer to accept, reduce, delay or refuse a claim; any loss caused by Your Content being incomplete, inaccurate or added late; any theft, damage or loss of your tools or equipment; any act or omission of any third party; any loss of profit, business, opportunity or anticipated savings where you use KYNEKT for business purposes; or any loss that is not foreseeable.

If we are liable to you under these terms, our total liability to you for all events arising in any 12-month period will not exceed the greater of (a) £500 and (b) two times the total fees you paid us for your subscription in that 12-month period. This does not limit the liabilities that cannot lawfully be excluded.

13. When we may suspend or end your account

We may suspend or end your account, with reasonable notice where possible, if you seriously breach these terms (including section 9); we reasonably believe you are using KYNEKT fraudulently or for any unlawful purpose; you have not paid amounts due and the amount remains unpaid for 14 days after we have reminded you; or we have to by law or by order of a court or regulator. If we end your account because of your breach, we may keep amounts you have already paid, and you will be able to download Your Content for 30 days. We may also decide to stop providing the KYNEKT services altogether, in which case we will give you at least 60 days’ written notice and a pro-rata refund of any pre-paid fees covering the period after the services end.

14. Changes to these terms

We may change these terms from time to time, for example to reflect changes in the law, in the Services, or in how we operate. If a change has a material adverse effect on you, we will tell you at least 30 days before the change takes effect, by email or in-app notice. If you don’t agree with a change, you can cancel your subscription before the change takes effect and we will refund a pro-rata amount of any pre-paid fees for the period after the change.

15. Our intellectual property

KYNEKT, K | INVENTORY, K | TRAK, ToolTrade, KYNEKT | ID and our logos are trade marks of KYNEKT Ltd. We own (or licence) all rights in the KYNEKT app, website and platform. Nothing in these terms transfers any of those rights to you. We grant you a personal, non-transferable, non-exclusive, revocable licence to install and use the app on your devices, and to use the Services, while you have an active KYNEKT account and in accordance with these terms.

16. Events outside our control

We are not responsible for delays or failures in performing the Services that are caused by events outside our reasonable control — for example, internet outages, network failures, satellite or GPS interruptions, fires, floods, pandemics, government action, or industrial action affecting third parties. If such an event happens we will let you know and do what we reasonably can to put things right.

17. Other things you should know

Transfer. We can transfer our rights and obligations under these terms to another organisation, but this won’t affect your rights. You may transfer your rights or obligations only with our prior written agreement. Third-party rights. No one other than you and us has any right to enforce these terms. Independent terms. If a court finds part of these terms is illegal or unenforceable, the rest will continue in force. Delay is not waiver. Even if we delay enforcing these terms, we can still enforce them later.

18. Governing law and where you can bring legal proceedings

These terms are governed by English law. If you are a consumer, you and we both agree that the courts of England and Wales will have non-exclusive jurisdiction over any dispute. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If you have a complaint, please contact us first at support@kynekt.co and we will try to resolve it with you directly.

By creating a KYNEKT account or taking out a paid subscription, you confirm that you have read and understood these terms and agree to be bound by them. KYNEKT Ltd · 311 Regents Park Road, London, N3 1DP · Company No. 16480337 · support@kynekt.co · kynekt.id